SENTINEL connects with major EHR platforms including Epic, Cerner, and Athenahealth through industry-standard protocols. The integration layer handles data mapping, conflict resolution, and real-time synchronization — without disrupting your existing workflows.

SENTINEL uses a modular AI architecture where each operational domain — scheduling, documentation, outreach — runs as an independent system. This means you can deploy exactly what you need, and each module scales as your organization grows.

All data is encrypted at rest and in transit. Access controls follow least-privilege principles with row-level security. We maintain SOC 2 Type II certification, sign BAAs with every customer, and provide immutable audit logs for every data access event.

Yes. SENTINEL's architecture supports full customization of workflows, routing logic, and escalation paths. Professional and Enterprise tiers include a visual workflow builder — no code required.

Foundation tier is self-service — operational within hours. Professional deployments with EHR integration typically take 2–4 weeks. Enterprise deployments are scoped to your institution's needs and include dedicated engineering support.